This "Luxury Pop-Up Event Service Agreement" ("Agreement") is entered into as of {{currentDateMDY}}, by and between "Just Us Experiences" ("Company"), a corporation incorporated under the laws of Georgia, United States of America, and the undersigned client ("Client"). WHEREAS, the Company provides luxury pop-up event services, including but not limited to curated setups, decorations, rental furnishings, personalized add-ons, and optional services at pre-approved locations selected by the Client; and WHEREAS, the Company and the Client desire to establish their respective rights and obligations concerning the provision of such services; NOW, THEREFORE, the parties hereto agree as follows:

1. Engagement Of Services

The Client hereby engages the Company to provide luxury pop-up event services ("Services"). The scope and nature of these Services shall include, but are not limited to, curated event setups, decorations, rental furnishings, personalized add-ons, and optional services, as specified in this Agreement. The Company shall collaborate with the Client to design and execute a unique and personalized event ("Event") at pre-approved locations selected by the Client. The Company agrees to provide these Services with the highest standard of professionalism and quality, ensuring that the Client's expectations are met or exceeded.

2. Booking, Deposits, And Confirmation

a. Booking: To secure the desired date and services for a luxury pop-up event, the Client must submit a booking request through the Company's designated booking platform or via written communication to an authorized Company representative. The booking request should include all necessary details such as the event date, location, and specific service choices. All booking requests are subject to availability and must be approved by the Company.

b. Deposits: Upon receipt of the booking request, the Company will issue a preliminary booking confirmation along with an invoice for the required deposit. The Deposit amount is 50% of the total estimated cost of the event services, unless otherwise specified by the Company. This Deposit is required to secure the booking and must be paid within 1 days of receipt of the invoice. Failure to pay the Deposit within the specified timeframe may result in the release of the reserved date and services to other clients.

c. Booking Confirmation: Once the Deposit is received by the Company, a formal Booking Confirmation will be sent to the Client. This confirmation will include a summary of the requested services, finalized event details, and the remaining Balance due. The Booking Confirmation serves as the official acknowledgment of the secured event date and agreed-upon services.

d. Balance: The remaining Balance is due no later than 1 day before the event date. The Company will provide a final invoice detailing any additional charges or adjustments relative to the initial quote, as well as the remaining Balance. If the Balance is not paid in full by the specified due date, the Company reserves the right to cancel the booking and retain the Deposit as a cancellation fee, according to the terms outlined in Clause 5.

e. Changes to Booking: Any requested changes to the booking details after the issuance of the Booking Confirmation will be addressed as per the terms and conditions outlined in Clause 5. Such changes may be subject to additional fees or adjustments in the event timeline and services provided, as determined by the Company.

3. Payment Terms And Surcharges

The Client agrees to adhere to the following payment terms and surcharges as a condition of receiving the Company's services: 

a. Payment Schedule: The Client shall pay the total fee as per the following schedule:

• A non-refundable deposit amounting to 50% of the total fee is due at the time of booking confirmation (see Clause 2: Booking, Deposits, and Confirmation). The remaining balance of 50% shall be paid no later than 30 days prior to the event date.

b. Late Payment Surcharge: Any payments not received by the stipulated deadlines shall incur a 'Fashionably Late Surcharge' of 5% of the total fee per week or part thereof, until the outstanding amount is paid in full.

c. Late Bookings: For any bookings made less than 15 days before the event date, the entire fee shall be payable immediately upon booking confirmation, and a 'Fashionably Late Surcharge' of 10% shall apply.

d. Payment Method: All payments shall be made via credit card or bank transfer submitted via our payment processor

e. Currency: All fees shall be quoted and paid in United States Dollars (USD).

f. Failure to Pay: The Company reserves the right to suspend or terminate the provision of services if payments are not made in accordance with this clause. In such cases, the Company shall not be held liable for any costs or damages incurred by the Client due to suspension or termination of services.

g. Additional Costs: Any charges, including but not limited to bank fees and transaction costs, shall be borne by the Client.

4. Approved Locations, Permitting, And Venue Rules

a. Approved Locations: The events shall take place only at locations pre-approved by the Company and listed in Exhibit A. The Client agrees to select from these Approved Locations and any changes or additions to this list must receive prior written consent from the Company.

b. Permits: The Client is responsible for obtaining all necessary permits required by local, state or federal authorities to conduct the event at the chosen location. The Company may assist the Client in the permitting process; however, ultimate responsibility and liability for securing required permits and related documentation lies with the Client.

c. Fees: The Client shall bear all costs associated with obtaining permits, including but not limited to application fees, inspection fees, and any other charges levied by the permitting authorities. Such fees are separate from the service fees paid to the Company.

d. Compliance with Location Rules: The Client agrees to comply with all rules, regulations, and guidelines specified by the owners or managers of the Approved Locations, including but not limited to noise ordinances, capacity limits, designated setup and breakdown times, and policies on the use of decorations or equipment. The Client shall ensure that all event activities align with these rules to prevent any fines, penalties, or disruptions during the event.

5. Changes, Cancellations, And Rescheduling

a. Changes and Rescheduling: The Client may request changes or rescheduling to the event, which are subject to the Company's approval. Requests for changes or rescheduling must be made in writing and received by the Company at least 7 days prior to the event date. If the Client requests changes or rescheduling within this period, the Company will make reasonable efforts to accommodate the request. However, additional fees may apply, depending on the nature and timing of the changes. If the Company is unable to accommodate the changes or rescheduling, the Client may proceed with the original reservation or opt for cancellation under the terms outlined below. 

b. Cancellations: Cancellations must be made in writing and received by the Company. If the Client cancels the event: 

b.1 More than 14 days before the scheduled event date, the Company will retain 25% of the total fees paid as an administrative fee and refund the balance to the Client. 

b.2 Between 7 and 14 days before the scheduled event date, the Company will retain 50% of the total fees paid and refund the balance to the Client. 

b.3 Less than 3 days before the scheduled event date, no refunds will be issued, and the Client will forfeit all fees paid. 

c. Refund Process: Refunds will be processed within 5 business days from the date of the cancellation notice. All refunds will be issued in the original form of payment unless otherwise agreed upon by the Company and the Client. 

d. Company-Initiated Changes or Cancellations: In the event the Company must cancel or reschedule the event due to unforeseen circumstances, the Company will notify the Client as soon as possible and offer alternative dates or options. If the Client chooses not to accept any alternative dates or options, a full refund of all fees paid will be issued.

6. Event Operations, Timing, And Client Responsibilities

The Company will ensure timely setup and operation of the event as per the agreed schedule between the parties. The Setup Time shall be clearly defined in the booking confirmation and must allow sufficient time for the preparation of the event site. The Client is responsible for ensuring that the site is accessible to the Company's staff and contractors as required during the Setup Time.

Client and guest arrival times must be coordinated and communicated to avoid disruptions. The Client shall inform the Company of any special requirements or constraints regarding access to the site or the presence of guests during setup and operation to ensure smooth logistical execution.

The Client is also accountable for ensuring compliance with the event site rules and regulations as outlined in Clause 4: Approved Locations, Permitting, and Venue Rules. Any unauthorized usage or activity at the event site is strictly prohibited and may result in cancellation or additional charges as stipulated by the Company.

To facilitate the event operations effectively, the Client agrees to cooperate with the Company's personnel and assist in coordinating any necessary approvals for site usage, adjusting any guest arrival times, and addressing any unforeseen circumstances that may arise during the event.

7. Company Property: Care, Damages, And Loss

The Client is responsible for exercising due care when handling all items, equipment, and property provided by the Company ("Company Property") during the course of the event service. This includes but is not limited to decorations, rental furnishings, personalized items, and any other materials or equipment supplied by the Company.

The Client agrees to:

a. Maintain the Company Property in good condition, providing adequate supervision to prevent damage, misuse, or theft during their possession.

b. Report any damages, loss, or theft of Company Property immediately to the Company.

c. Reimburse the Company for any repair or replacement costs incurred due to damage, loss, or theft of Company Property attributable to the Client's actions or negligence.

d. Ensure that Company Property is returned to the Company in the same condition as it was initially provided, excluding normal wear and tear.

Failure to comply with these responsibilities may result in additional charges or fees to cover repair, replacement, or recovery of the Company Property, and may affect the Client’s eligibility for future services.

8. Client Covenants And Acknowledgements

The Client hereby covenants and acknowledges to comply with the following commitments regarding the Event Services provided by the Company:

a. Safety: The Client shall ensure that all reasonable precautions are taken to safeguard the safety and well-being of all Guests attending the event, including compliance with any and all safety guidelines and instructions provided by the Company or venue management.

b. Guest Behavior: The Client agrees to be responsible for the behavior and conduct of all Guests. Any disruptive, abusive, or inappropriate behavior shall not be tolerated, and the Client agrees to take immediate action to address and rectify any such behavior.

c. Supervision: The Client shall provide adequate supervision of all Guests, especially minors, throughout the duration of the event. The Client acknowledges that the Company is not responsible for supervising Guests or ensuring their welfare during the event.

d. Compliance: The Client agrees to comply with all applicable laws, regulations, ordinances, and venue rules and policies. The Client shall ensure that all necessary permits, licenses, and approvals are obtained and maintained for the event.

e. Alcohol and Substance Use: If the event includes the provision or consumption of alcohol or any other substances, the Client is responsible for ensuring that all such activities comply with applicable laws and regulations. The Client shall take necessary measures to prevent any illegal use or abuse of substances at the event.

f. Property: The Client acknowledges responsibility for any damage to the venue or rental furnishings caused by the Client or Guests. The Client agrees to cover any repair or replacement costs associated with such damages.

g. Emergency Procedures: The Client shall familiarize themselves and ensure Guests are informed of the emergency procedures provided by the venue and take appropriate actions in case of an emergency.

The Client's failure to adhere to these commitments may result in the immediate termination of services, and the Client shall remain liable for all fees and costs incurred.

9. Assumption Of Risk And Liability Waiver

The Client acknowledges and agrees that participation in the Event, including but not limited to, any activities, setups, decorations, and the usage of rental furnishings and personalized add-ons, carries inherent risks. The Client voluntarily assumes all risks associated with participation in the Event, including the risk of personal injury, property damage, or other losses, which may occur to the Client or any Guest(s). The Client hereby releases, waives, discharges, and covenants not to sue the Company, its officers, employees, agents, or affiliates, from and against any and all claims, demands, lawsuits, or causes of action, whether in law or equity, arising out of or relating to any injury, death, or damage to persons or property that may be sustained as a result of, or in connection with, participation in the Event. This waiver of liability extends to all acts of negligence by the Company, its officers, employees, agents, or affiliates, but does not extend to acts of gross negligence or willful misconduct.

10. Limitation Of Liability

To the fullest extent permitted by applicable law, the Company's liability arising out of the provision of services under this Agreement shall be strictly limited to the amount paid by the Client for the respective services that directly caused such liability. Under no circumstances shall the Company be liable for any indirect, incidental, consequential, punitive, or special damages, including but not limited to loss of profits, emotional distress, or any other intangible losses, even if the Company has been advised of the possibility of such damages. The Client acknowledges that these limitations are a fundamental part of the Agreement and reflect the allocation of risks between the parties.

11. Indemnification

The Client agrees to indemnify, defend, and hold harmless the Company, its officers, directors, employees, agents, and affiliates from and against any and all claims, liabilities, damages, losses, or expenses, including reasonable attorneys' fees and costs, arising out of or in any way connected with (a) any act or omission by the Client or its Guest(s) during the event; (b) any claim by a third party relating to the Client's event, including but not limited to claims of personal injury, property damage, or infringement of intellectual property rights; (c) the Client's failure to comply with any applicable laws, regulations, or venue rules; or (d) any breach by the Client of any of the terms of this Agreement. This indemnification obligation shall survive the termination or expiration of this Agreement.

12. Chargeback & Dispute Policy

The Client agrees not to initiate any chargebacks for services rendered by the Company under this Agreement. Any disputes related to payments, including but not limited to the 'Booking Confirmation' and 'Deposit' as detailed in Clause 2, or any final balances, shall be resolved in accordance with the procedures outlined herein. The Company and the Client agree to first attempt to resolve any disputes related to payment through direct communication. Should any dispute arise, the Client must notify the Company in writing within seven (7) business days of the occurrence. The accepted platforms for payment dispute resolutions are as follows: email hello@justusexperiences.com. Upon receipt of a dispute notice, the Company shall respond within five (5) business days to address and rectify the issue. Under no circumstances should the Client initiate a chargeback or reversal of payment via their banking institution or payment platform without following the stipulated procedures. Failure to adhere to this policy may result in additional fees and possible legal action to recover any disputed amounts.

13. Photography, Media, And Marketing Consent

By entering into this Agreement, the Client grants the Company and its representatives the irrevocable right and permission to photograph, film, and otherwise record the Event. The Company is hereby authorized to use any such photographs, videos, and other content captured during the Event for promotional, marketing, advertising, and social media purposes. This includes but is not limited to the Company’s website, social media platforms, print materials, and other marketing channels. The Client agrees that such use may occur without further notice or compensation, and understands that all rights to these materials belong exclusively to the Company. The Client warrants that they have obtained all necessary permissions from their guests and other third parties present at the Event to grant this consent. Should any guest or third party object to the use of their likeness, the Client must inform the Company in writing prior to the Event.

14. Force Majeure

Neither the Company nor the Client shall be liable for any failure or delay in the performance of their obligations under this Agreement if such failure or delay is caused by or results from acts or events beyond their reasonable control ("Force Majeure"). These acts or events include, but are not limited to, natural disasters (such as floods, earthquakes, or hurricanes), government actions, war, acts of terrorism, civil unrest, fire, epidemics, pandemics, strikes or other labor disturbances, or interruption or failure of electricity or communications. If a Force Majeure event occurs, the affected party shall promptly notify the other party in writing, describing the nature of the event and its impact on the execution of this Agreement. The obligations of the affected party shall be suspended for the duration of the Force Majeure event, and the timeframe for performance of such obligations shall be extended by a period equivalent to the duration of such suspension. If a Force Majeure event continues for a period exceeding thirty (30) days, either party may terminate this Agreement by providing written notice to the other party. In such case, neither party shall have any liability to the other except for obligations accrued up to the date of termination.

15. Compliance With Laws, Venue, And Park Rules

The Client and all guests attending the Event shall comply fully with all applicable federal, state, and local laws, regulations, and ordinances. Additionally, the Client and guests are required to adhere to all rules and policies of the Approved Locations and any parks or venues where the Event is held, including but not limited to obtaining any necessary Permits and following guidelines related to use, conduct, safety, and noise. The Client bears full responsibility for ensuring that the Event and activities thereunder are conducted in compliance with all such laws, rules, and policies. The failure of the Client or guests to adhere to these requirements may result in the immediate termination of the Event and forfeiture of any fees paid.

16. Non-Disparagement

The Client agrees not to make, publish, or transmit any written or oral statements, comments, or posts on any platform (including social media, online forums, blogs, or websites) that may be considered defamatory, derogatory, or damaging to the Company or its representatives. This includes statements that may harm the Company’s reputation, interfere with its business relationships, or result in financial loss. This obligation extends throughout the duration of the Agreement and shall survive its termination. Any breach of this clause by the Client shall entitle the Company to seek legal remedies, including injunctive relief and damages.

17. Covid-19 And Public Health Disclaimer

The Client acknowledges and agrees that the Event may involve potential exposure to and contraction of communicable diseases, including but not limited to COVID-19. The Client understands that such exposure or infection may occur through no fault of the Company. The Client, on behalf of themselves and their Guests, agrees to voluntarily assume all risks related to exposure to COVID-19 and other communicable diseases during the Event. The Client also agrees to comply with all federal, state, and local health guidelines and mandates, including any specific requirements or precautions requested by the Company or the venue. The Client waives, releases, and discharges the Company from any and all claims, liabilities, or expenses arising from or related to any exposure to or contraction of a communicable disease, including COVID-19, in connection with the Event. Furthermore, the Client agrees to inform all Guests attending the Event of the inherent risks and required health measures, and to ensure that Guests comply with such measures at all times.

18. Notices And Communication

All notices, communications, and Booking Confirmations under this Agreement shall be in writing and shall be deemed duly given when delivered personally, sent by facsimile, email, or text. Email communications must be sent to the email addresses provided by the parties at the time of booking. The parties agree that official confirmations of bookings will be sent via email and text, as outlined in Clause 2: Booking, Deposits, and Confirmation. Any changes to contact information must be communicated promptly and confirmed by the receiving party to ensure proper notice delivery.

19. Entire Agreement And Amendments

This Agreement constitutes the entire understanding between the parties with respect to the subject matter hereof and supersedes all prior discussions, agreements, or understandings of any kind, whether written or oral. No amendment, modification, or alteration of this Agreement shall be valid unless made in writing and signed by both parties. Any such amendment, modification, or alteration must explicitly reference this Agreement and clearly state the intention to amend it. The Client agrees that any requests for amendments must be submitted to the Company in writing and will be considered at the Company’s sole discretion.

20. Severability And Waiver

In the event that any provision of this Agreement is found to be invalid, illegal, or unenforceable, the validity, legality, and enforceability of the remaining provisions shall remain in full force and effect. Such invalid, illegal, or unenforceable provision shall be deemed modified to the extent necessary to render it valid and enforceable, while preserving the original intent of the parties to the greatest extent possible. Waiver of any provision of this Agreement, or of any breach thereof, in any instance by either party, shall not operate as a waiver of any subsequent breach or similar instance, nor shall it affect the remaining provisions of this Agreement. No waiver shall be effective unless it is in writing and signed by the party granting the waiver.

21. Governing Law And Jurisdiction

This Agreement shall be governed by, and construed in accordance with, the laws of the State of Georgia, without regard to its conflict of law principles. Any legal action or proceeding arising under this Agreement shall be brought exclusively in the courts located in Henry, Georgia, and the parties hereby irrevocably consent to the personal jurisdiction and venue in such courts.

22. Counterparts And Electronic Execution

This Agreement may be executed in multiple counterparts, each of which shall be deemed an original and all of which together shall constitute one and the same document. Signatures transmitted by electronic means (including facsimile, PDF, or counterparts executed and delivered using electronic signature technology) shall have the same validity, force, and effect as original signatures.

Exhibit A: List Of Approved Locations

The pre-approved venues and locations eligible for event setups are listed within the onboarding form. This list is subject to updates and modifications by Just Us Experiences at their sole discretion. Each location mentioned has been vetted and approved to ensure it meets the standards required for our luxury pop-up events. Clients are encouraged to suggest additional locations for approval or choose from the list below. Final approval for any event setup at the listed or new venues is contingent upon compliance with venue-specific rules, obtaining necessary permits, and mutually agreed terms between the Company and the Client. 

Exhibit B: Fee Schedule And Surcharge Table

This exhibit itemizes all standard fees, surcharges for late payment, booking changes, and special services as follows:

a. Standard Fees are based on the experience selection.

b. Surcharges:

   b.1 Late Payment Surcharge: $50 (applies if payment is not received within 3 days after the invoice date)

   b.2 Booking Change Surcharge: $50 (applies to changes made within 3 days prior to the event date)

   b.3 Cancellation Surcharge: $50 (applies to cancellations made within 3 days prior to the event date)

   b.4 Rescheduling Surcharge: $50 (applies to rescheduling requests made within 3 days prior to the event date)

The Client acknowledges and agrees to pay all applicable fees and surcharges as outlined in this exhibit.

Exhibit C: Sample Booking Confirmation Email/Text

This exhibit provides a template example of the booking confirmation email or text message that the Company will send to the Client upon official booking. The confirmation serves to document the booking details and ensure the Client has received all pertinent information about their upcoming event. The template includes the following key elements: 

a. Booking Confirmation: A polite and clear statement confirming the event booking.

b. Event Details: Including date, time, approved location, and nature of the event.

c. Services Provided: List of services and add-ons confirmed for the event.

d. Payment Information: Summary of the deposit received and remaining balance due.

e. Contact Information: Contact details for the Company's representative handling the event.

f. Important Notices: Any special instructions, policies or disclaimers relevant to the event.

g. Gratitude Statement: A polite thank you message to the Client for choosing the Company's services.

IN WITNESS WHEREOF, the parties hereto have executed this Luxury Pop-Up Event Service Agreement as of the Effective Date.